Technician visits to your office
A TechFix technician visits your office in the agreed coverage area for scoped work: desktops and laptops, peripherals, printers, network basics, new-user setup and office moves. Scope, travel and visit pricing are quoted in writing before anyone is dispatched. Looking for remote-first help instead? See the IT help desk, or the general IT support page.
Last updated: 2 October 2026
Scope and process
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Hands-on diagnosis and fixes for staff devices at their desks, where a remote session is not enough.
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Office printers and scanners are a common reason for a visit, and are scoped like any other device.
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Basic office network checks are included in scope. Larger network builds are quoted as a separate project.
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Onboarding and desk moves are scheduled work, planned against the dates you give us.
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TechFix is based in Sunway and serves Kuala Lumpur and Selangor. Other locations are assessed case by case.
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There is no published per-visit rate. Each quote states what is included and how it is charged.
A written scope for the visit before a technician is dispatched
Travel and visit pricing quoted separately and in writing
A clear record of what was done and what is left open
Ready to turn this scope into a practical next step?
Send the essentials now; TechFix will review them before confirming feasibility or price.
Assessment confirms compatibility, delivery ownership, timing, dependencies and price.
Qualification form
Tell us enough to scope the next step. We review the request before confirming price, feasibility, dates or service targets. Expect an initial response within one business day; complex scopes may need a follow-up call or site assessment.
Call 017-3555725A visit covers the scoped work agreed in writing: desktops and laptops, peripherals, printers, network basics, new-user setup and office moves. Anything outside that scope is quoted separately before work starts.
There is no published per-visit rate. Scope, travel and visit pricing are quoted in writing after we understand your site and the work needed.
TechFix is based in Sunway and serves offices in Kuala Lumpur and Selangor. For other locations, coverage is assessed and confirmed in writing before any commitment.
No. Visits are scheduled Monday to Friday, 9am to 6pm. TechFix does not offer 24/7, after-hours, weekend or emergency callout support.
Attendance and response times apply only as agreed in a written contract. We confirm the date after we understand the scope, location and access.
No. TechFix supplies the parts for any hardware repair and does not install customer-supplied parts.