017-355 5725
Startup IT · devices · cloud workspace · security

IT Solutions for
Startups.

Laptop leasing, Google Workspace or Microsoft 365, MDM device security and a managed helpdesk — so your team can start working without building an IT department. Scope is set after a free consultation, based on your team size and the tools you already use.

Book a Free ConsultationTalk to our team
Laptop leasing & DaaSMicrosoft 365 or Google WorkspaceMDM device security
TechFix engineers setting up an office server rack
Free first consultation, no contract signed
DaaSLaptop leasing & rental
M365or Google Workspace
MDMDevice security
FreeFirst consultation

Which one are you?

Both start with a free consultation and a written proposal, with every line itemised.

We need devices & a workspace

A small team, new hires on the way and no IT department. We set up laptops, accounts and a helpdesk so people can work from day one.

  • Laptops bought or leased, prepared and enrolled
  • Google Workspace or Microsoft 365 accounts set up
  • Two-step sign-in and baseline device policies
  • Helpdesk ready before the first new hire starts
Typical projectScope set after the consultationPlan my team setup

We need a network & security

Moving into your first office, or outgrowing a co-working space? Wi-Fi, switching, firewall and device security planned around your space and your team.

  • Wi-Fi planned around desks and meeting rooms
  • Switch, firewall and VPN for remote access
  • Network cabling scoped after a site survey
  • Endpoint security on every company laptop
Typical projectScoped after a site surveyPlan my office network

What we set up.

Six services, one accountable team. We recommend the simplest setup, not the one with the most features.

Office networking

Wi-Fi, switching, firewall and structured cabling for your first office, planned after a site survey and handed over with documentation.

Site surveyWi-Fi designFirewallDocumented handover

Wi-Fi & remote access

Office Wi-Fi and secure remote access so hybrid and co-working teams can work from anywhere.

Guest Wi-FiVPNRemote accessHybrid teams

Endpoint security & MDM

Company devices enrolled and managed centrally, with a baseline policy and a plan for lost devices or leavers.

Device enrolmentEncryptionRemote lock & wipeBaseline policy

Managed IT & helpdesk

A helpdesk that becomes the single place staff ask for help, linked to the device and account records.

HelpdeskAsset registerJoiners & leaversDevice management

Microsoft 365 & Google Workspace

Email, storage and collaboration set up for the team on whichever workspace suits you, with two-step sign-in switched on.

Microsoft 365Google WorkspaceTwo-step sign-inMigration

Laptops: leasing, repair & maintenance

Laptops through lease or rental, plus repair and maintenance, so you do not have to buy everything at once.

Device-as-a-ServiceLaptop leasingRepairMaintenance contract

How a project runs.

Click a phase. Each one has named deliverables, and the timeline is confirmed in your written proposal.

Phase 01

Free consultation

Before we start

We learn about your team, devices, cloud tools and the IT problems that cost you the most time.

Deliverables
  • Team & tools review
  • Device overview
  • Priority list
Phase 02

Scope & proposal

Before you commit

A written proposal that lists setup, device rental, software licences and ongoing support as separate lines.

Deliverables
  • Written proposal
  • Itemised lines
  • Proposed timeline
Phase 03

Setup

Before day one

Accounts, devices and security are set up and checked before new hires receive their laptops.

Deliverables
  • Accounts & email
  • Devices enrolled
  • Helpdesk ready
Phase 04

Handover & support

Ongoing

Records of what was set up, plus ongoing support if you choose it, or a clean handover if you want to take over yourself.

Deliverables
  • Setup record
  • Asset register
  • Support plan

The first-office setup week.

How a startup setup typically runs. Real dates depend on your users and approvals and are confirmed in your proposal.

Before kickoffFree consultationWe review your team, devices and cloud tools, and agree what actually needs doing.
ProposalWritten scopeSetup, device rental, licences and support are quoted as separate lines you can keep or remove.
AccountsWorkspace & accessCompany email created in Google Workspace or Microsoft 365, with two-step sign-in and role-based access.
DevicesLaptops preparedLaptops bought or leased, enrolled in MDM, set up with team apps and recorded in the asset register.
Day oneNew starters readyEach person opens a working laptop and knows how to raise their first help request.
After day oneRecords & supportDevice, account and settings records handed over, and the helpdesk takes requests going forward.
Bench and engineers based in Sunway, SelangorMicrosoft 365 and Google Workspace both supportedCourier your device to us; we courier it back freeRecords you keep: devices, accounts and settings
Illustrative scenario

A first-office setup, start to finish.

Illustration only, not a client case
Scenario · Startup

Seamless IT for a growing startup team

EmailSet up first
DevicesEnrolled before handover
HelpdeskOne place to ask

The problem. A small product team has just raised funding and is hiring. Laptops are personal or bought ad hoc, passwords are shared in chat and the founder is the unofficial IT person.

What we do. A free consultation to review the team and tools, then a written scope. We set up Google Workspace or Microsoft 365, enrol devices, prepare laptops (bought or leased) and switch on the helpdesk before new hires start. Dates depend on user count and your approvals and are confirmed in the proposal.

“A new hire should open a laptop on day one and find email, apps and a helpdesk already working.”

— Our setup goal, not a client testimonial
Named accounts with two-step sign-in switched on
Laptops enrolled and recorded in an asset register
Access given by role, not one request at a time
The helpdesk is the single place to ask for help
The Startup Setup
Before
Typical startup:
shared passwords, personal laptops, no records
After
TechFix setup:
named accounts, enrolled devices, asset register
Ask about a similar setup

What IT disruption costs a startup.

Drag to your numbers: the honest comparison between a setup project and lost working time.

Your lost-time calculation

Most budgets count the IT invoice and ignore the bigger number: a team that cannot work.

45 people
RM320
2 days

* Cost per head per day = fully-loaded payroll, not basic salary. Excludes missed revenue, client SLA penalties and goodwill loss.

If setup goes wrong
RM28,800
45 people × RM320 × 2 days of standing still
Cost of the lost time above:RM28,800
The takeaway: Two lost days is a large number for a small team — and you would still need the problem fixed afterwards. That is the case for preparing laptops, accounts and security before new hires start.

What we put in writing.

Plain commitments about how we scope and price, including what we do not promise.

Written scope before work starts

You receive a written proposal that separates setup, device rental, software licences and ongoing support. Nothing starts until you approve it.

Itemised, no hidden licence fees

Google Workspace and Microsoft 365 licence prices are set by the vendor. We show the licence as its own line instead of hiding it in a support fee.

Records you keep

The devices, accounts and settings we set up are documented and handed to you, so you can take IT over yourself whenever you choose.

What we do not promise

We do not claim a setup makes your company compliant with any law or standard, and we do not provide data recovery. Cloud storage and file version history are set up from day one for that reason.

Your first office, handled.

Moving out of a co-working space into your own office? These are the parts that usually catch startups out.

Step 01Internet lineTelco install lead times are set by the telco, not by us, so the line should be ordered early.
You order · we advise
Step 02Network & Wi-FiWi-Fi, switch and firewall planned around desks and meeting rooms. Larger cabling jobs are scoped after a site survey.
We design
Step 03Building rulesMany buildings need approval for cabling and after-hours access. Check with building management early; we tell you what the work needs.
You check · we advise
Step 04DevicesLaptops bought or leased, prepared and enrolled before the team moves in.
We prepare
Step 05RecordsDevice list, accounts and settings documented so the next change starts from facts, not guesses.
We document

What you keep at handover.

Yours to keep: records good enough to hand to any engineer, even if you never call us again.

Setup record

What was configured, in which workspace, and why.

Accounts & access map

Who has access to which tools, by role.

Enrolment records

Which devices are enrolled in MDM and with which policy.

Asset register

Each laptop recorded against the person who uses it.

Settings export

Workspace, MDM and network settings written down for later.

Admin ownership

Admin accounts in your name: you own the setup, not us.

Three ways to run startup IT.

An honest comparison. The right choice depends on your team size.

What matters for a growing teamFounder doing ITHiring one IT personTechFix
Laptops ready for new hiresSet up the night beforeDepends on capacity✓ Prepared and enrolled before day one
Device security (MDM)Often skippedIf one person has time✓ Devices enrolled with a baseline policy
Asset recordsA spreadsheet, if anyWhoever maintains it✓ Asset register kept with the helpdesk
Cover when someone is awayNone, you are the ITA single point of failure✓ A helpdesk, not one person
Cash tied up in hardwareBuy everything upfrontBuy everything upfront✓ Lease or rental options, confirmed in writing
Documentation you keepPasswords in chatWhatever time allowed✓ Records and admin accounts in your name
Price clarityUnpredictableA salary, plus tools✓ Itemised proposal, remove what you do not need
TF
Your point of contact

TechFix B2B team

Business IT support · Sunway, Selangor

Talk to us directly by WhatsApp or phone, not through a ticket queue. We start with the free consultation and tell you plainly if you do not need ongoing support yet.

Device-as-a-ServiceMicrosoft 365Google WorkspaceMDMManaged IT
Book a free consultationWhatsApp the team
Free consultation & proposal

Free consultation, written proposal.

Tell us about your team, devices and tools. You get a written scope that separates setup, device rental, software licences and ongoing support, so you can remove what you do not need. The first consultation is free and no contract is signed at that stage.

Free first consultation, no contract signed
Itemised written proposal
Setup, devices, licences and support priced separately
Timeline confirmed in the proposal
Prefer voice or direct chat?
Call 017-355 5725·WhatsApp team size & tools (012-770 7120)
What do you need?

Frequently Asked Questions

Common questions about IT support for startups in Malaysia.

What IT support do startups get from TechFix?

Laptop leasing or Device-as-a-Service, Microsoft 365 or Google Workspace setup, MDM device security, a managed helpdesk, office networking, and laptop repair and maintenance. The scope is set after a free consultation, based on your team size and the tools you already use.

How quickly can our team get started?

Our target is a basic setup within a few working days after domain access is verified. That is a target, not a guarantee for every project: the real schedule depends on the number of users, device compatibility and your decisions, and is confirmed in the written proposal.

What is Device-as-a-Service (laptop leasing)?

Device-as-a-Service means laptops are obtained through a lease or rental, then set up and maintained for your staff over the agreement term, so you do not buy everything at once. Rates, stock and terms are confirmed separately in writing.

Should we choose Google Workspace or Microsoft 365?

There is no single answer. It depends on the tools your team already uses, what your customers expect and the skills you have in-house. We set up both and recommend the better fit during the free consultation.

How much does it cost for a startup?

It depends on the number of users and devices, the workspace you choose and the support you want. The written proposal separates setup, devices, third-party licences and ongoing support so you can remove the parts you do not need.
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