017-355 5725
Mac & Workstation Support

IT Support for
Creative Agencies

We understand that when your Mac goes down, so does your creativity. That's why we offer repair and IT support built around the deadlines of design studios, architects, and creative professionals.

Illustration of IT support for office staff

MacBook Pro

M1/M2/M3 & Intel

iMac

24" & 27" models

Wacom Tablets

Cintiq & Intuos

Mac Studio

M1/M2 Max & Ultra

Our Services

Repairs That Respect Your Craft

MacBook Pro Repairs

Logic board repairs, screen replacements, and battery service. Keep your creative powerhouse running.

SSD Upgrade

We verify backups, replace failing drives, and restore workstations from available backup sets.

Performance Upgrades

RAM upgrades, SSD installations, and optimization for Adobe CC, Final Cut, and DaVinci.

Color-Accurate Display

Screen calibration and replacement with color-accurate panels for design work.

Why Creatives Choose Us

Deadline-Aware Repairs

Deadline tomorrow? Tell us when you need the machine back and we'll give you an honest turnaround estimate before work starts.

Data Protection

Your creative work is precious. We check backups before repairs and handle your files with care.

Scope in Writing

Support scope and response targets are agreed in a written scope, so you know what to expect before we start.

Creative Agency Retainer Plans

Managed IT from RM99 per user per month (minimum RM1,500) — helpdesk, device and asset records, onboarding and offboarding, with onsite hours on the Managed and Managed Plus plans. See per-user pricing

For Creative Professionals

Get Studio Support

Tell us about your studio and we'll propose a support plan that fits your creative tools and deadlines.

  • Urgent repairs prioritised for deadlines
  • Color-accurate display repair and calibration
  • Project file backup checks
  • Written scope and quote before work starts

Request Creative Support

We reply during business hours. Tell us your deadline and we'll prioritise where we can.

Frequently Asked Questions

Common questions from creative agencies about our Mac repair services.

Do you offer urgent Mac repair for creative agencies?

We treat deadline-driven MacBook Pro and iMac repairs as a priority, but turnaround depends on the fault, parts availability and bench capacity. We give you an honest estimate before work starts.

Can you repair color-accurate displays for designers?

Yes, we provide screen calibration and replacement with color-accurate panels suitable for professional design work.

Do you support creative software like Adobe CC and Final Cut Pro?

Yes, we provide performance optimization for Adobe Creative Cloud, Final Cut Pro, and DaVinci Resolve on Mac systems.

Can you manage our entire Mac fleet as a creative agency?

Yes. We offer fleet management for creative agencies — including asset tracking, warranty management, and proactive maintenance scheduling. Scope and Mac count are set in a written proposal.

Do you help restore creative workstations from backups?

Yes, we restore workstations from available backups, replace failing drives, and configure safer backup workflows for project files, raw footage, and design assets.

How much does Mac repair cost for creative agencies in Malaysia?

Pricing depends on the model and the fault. Screen replacements start from RM 650, logic board repairs from RM 450, and battery replacements from RM 320; the final quote is given after diagnosis. Contact us for a fleet quote.

Let's Keep Your Creativity Flowing

Whether it's an urgent repair or a maintenance plan, we're here to keep your creative tools running perfectly.

Petaling Jaya, Selangor
Mon-Fri: 9AM - 6PM
Tell us your deadline