Instalment plans for eligible final invoices Available from RM300; minimum and tenure vary by bank and invoice amount.— from RM300, subject to bank eligibility.
A fixed monthly quote for your IT support
Flat-rate IT support means one fixed monthly quote, per user or per device, for a scope written down in advance. There is no published flat-rate price: we assess your users, devices and support needs first, then quote in writing. For published Managed IT plan rates, see Managed IT Services.
Last updated: 2 October 2026
One fixed monthly figure, quoted in writing after assessment
A scope that says what is in, what is out and how changes are handled
Nothing is priced until your environment has been assessed
Scope and process
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The monthly figure is set per user or per device, after we assess what you actually run.
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Before quoting, TechFix records what is in your environment so the scope is based on facts.
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Typical inclusions are remote help desk support and an agreed level of onsite attendance.
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Anything not written into the scope is quoted separately before work starts.
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Headcount and device numbers change, so the scope names how the monthly figure is adjusted.
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The right model depends on how steady your needs are.
Ready to turn this scope into a practical next step?
Send the essentials now; TechFix will review them before confirming feasibility or price.
Assessment confirms compatibility, delivery ownership, timing, dependencies and price.
Qualification form
Tell us enough to scope the next step. We review the request before confirming price, feasibility, dates or service targets. Expect an initial response within one business day; complex scopes may need a follow-up call or site assessment.
Call 017-3555725There is no published flat-rate price. We quote a fixed monthly figure, per user or per device, in writing after assessing your environment. Published per-user rates for the Managed IT plans are on the Managed IT page.
We record your users, devices, locations, key systems and current support setup, so the quote reflects what you actually run.
Whatever the written scope says. Typically that is remote help desk support and an agreed level of onsite attendance. Hardware, parts, licences and projects are quoted separately.
The scope names how users and devices are added or removed, and the monthly figure is adjusted through a written change.
No. Support runs Monday to Friday, 9am to 6pm, and response times apply only as agreed in a written contract.
Managed IT has published per-user plans. A flat-rate quote is a fixed monthly figure for a scope written for your business after an assessment.
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