We pick up your remote team's broken laptops, fix them same day, and return them to your employee's door. Based in Sunway Geo Avenue — covering all of Klang Valley.
Doorstep Pickup Available
Devices Repaired
Google Rating
Coverage Area
Traditional IT departments weren't built for distributed teams. Here's what your remote employees are struggling with right now.
Your remote employee's laptop dies mid-deadline. No IT department nearby, no spare device, no fix — just lost productivity and panic.
Home routers default to zero enterprise-grade security. Every remote employee is a potential entry point for ransomware, data breaches, and credential theft.
Office-based support teams can't physically reach remote staff. Employees waste hours on hold, waiting for helpdesk tickets that take days to resolve.
Misconfigured VPNs block productivity rather than protect it. Remote staff get locked out of systems, suffer slow connections, and can't access critical files.
Everything your remote workforce needs — from broken laptop pickup to enterprise endpoint security — under one monthly plan.
We collect broken laptops from your remote employee's home, repair in our certified workshop, and return same-day or next day. Klang Valley coverage. No employee downtime.
Refurbished or new laptops, peripherals, and accessories delivered directly to your remote hire. We set up the device, install your company apps, and ship it ready to use on day one.
We set up and configure VPN access for your remote employees so they can securely connect to company systems from home. We also troubleshoot VPN dropouts and connectivity issues.
Antivirus installation, Windows updates, and basic security configuration on your remote team's laptops. We make sure devices are protected before your staff connects to company systems.
Our technicians connect remotely to diagnose and fix software issues, reinstall OS, recover data, fix Office suite problems, and resolve connectivity faults — all without any travel.
End-to-end IT onboarding for new remote hires. Device provisioning, account setup, email configuration, security training, and a 30-minute guided orientation call.
From your first contact to a fully supported remote team in under 48 hours.
Submit a quick form with your remote headcount, current device setup, and main pain points. We assess your needs within 2 hours.
We design a support package specifically for your distributed team — picking the right mix of doorstep, remote, and security services.
Once we agree on a plan, we schedule the first doorstep pickup or remote session within 48 hours. No lengthy onboarding — just fast, practical support.
Monthly health reports, proactive alerts, and a dedicated account manager. You see exactly what we're doing and how it saves your team time.
No surprise bills. Fixed per-employee monthly pricing that scales with your remote headcount. Minimum 5 employees on Basic and Pro.
Essential remote helpdesk for small distributed teams.
Min. 5 employees
Complete WFH IT cover — repairs, security & VPN included.
Min. 5 employees
Fully bespoke WFH IT strategy for large remote workforces.
50+ employees
All plans include onboarding, no lock-in contracts, and a 30-day satisfaction guarantee.
Businesses Supported
Full Team Onboarding
Devices Repaired
Starting Price / Employee
Everything you need to know about our remote workforce IT support services in Malaysia.
Still have questions?
Chat With Us on WhatsAppTell us about your team and get a tailored WFH device support proposal within 2 hours. Free assessment, no obligation.
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Your remote team deserves the same IT support as an in-office team. We deliver it at a fraction of the cost. Talk to us today.
Serving remote teams across Malaysia. Plans from RM29 per employee per month.