IT Support Built for Accounting Firms
Device repair experts who understand accountants need zero downtime during tax season. AutoCount support, e-invoicing setup, and same-day repair — based in Sunway, Subang Jaya.
IT Problems That Cost Accounting Firms
These are the exact problems accounting firms in KL and Selangor tell us about every week. You should not have to deal with them alone.
Tax Season Server Crashes
Your AutoCount or SQL Accounting server grinds to a halt right when every partner is racing to file. Downtime during March–April or October peak periods costs real money and client trust.
e-Invoice LHDN Compliance
MyInvois mandates are rolling out to all businesses. Non-compliance carries fines and rejected invoices. Getting your system correctly connected to LHDN's API is not optional.
Audit Data Security
Client financial records, tax filings and payroll data sit on aging workstations with no encryption. One ransomware hit can destroy years of audit files and your firm's reputation.
Sluggish Accounting Software
AutoCount running on a five-year-old server with spinning disks makes every report run feel like an eternity. Your staff lose hours every week to slow query times.
No Reliable Backup
External hard drives plugged in once a week are not a backup strategy. When a drive fails before year-end, you lose client data, audit trails and potentially your practicing certificate.
IT Services Built Around Your Workflow
Every service is designed around the tools accounting firms use daily — AutoCount, SQL Accounting, and the LHDN compliance stack.
AutoCount & SQL Accounting Support
Installation, server tuning, version upgrades and day-to-day troubleshooting for AutoCount and SQL Accounting. We support single-user setups through 50-user multi-branch deployments.
- AutoCount server installation & config
- SQL Accounting version migration
- Multi-user concurrent access tuning
- Year-end closing technical support
e-Invoicing & LHDN MyInvois Setup
Full end-to-end e-invoicing implementation for Malaysian accounting firms. API integration, staff training, and ongoing compliance monitoring as LHDN requirements evolve.
- MyInvois API integration & testing
- AutoCount / SQL e-invoice module setup
- Digital certificate management
- Staff training & compliance walkthrough
Audit-Ready Backup & Compliance
Encrypted, scheduled backups with immutable audit logs. Meets LHDN 7-year retention requirements. Automated monitoring with alerts before anything fails.
- Encrypted offsite & cloud backups
- Automated daily backup verification
- 7-year compliant data retention
- Disaster recovery test procedures
Tax Season Priority Support
We understand March–April and October–November are non-negotiable for accounting firms. During peak filing periods, we prioritise your calls and aim for same-day device repair so nothing slows your team down.
- Priority queue during peak filing periods
- Same-day device repair turnaround
- Proactive hardware health checks pre-season
- WhatsApp direct line for urgent issues
Secure Document Management
Encrypted file servers and document workflows built for audit firms. Role-based access controls, activity audit trails, and secure client portal integration.
- Role-based access for partners & staff
- Encrypted file server setup
- Client document portal integration
- Activity audit log management
Multi-Branch Network Setup
Site-to-site VPN linking all your branch offices so your accounting database is accessible everywhere without security compromise. Firewall management included.
- Site-to-site VPN configuration
- Firewall policy management
- Branch office network monitoring
- Remote desktop secure access
e-Invoicing Done Correctly
The LHDN MyInvois mandate is not optional. Accounting firms face a double burden — you must comply for your own business and guide clients through compliance too. We handle the technical side so your team can focus on the advisory work.
We have completed e-invoicing setups for AutoCount and SQL Accounting firms across Klang Valley. Our implementation follows LHDN's official technical specifications with full testing before go-live.
System Assessment
We audit your current AutoCount or SQL Accounting setup, identify gaps, and map out exactly what needs to change for full LHDN MyInvois compliance.
Software & Module Upgrade
Install or upgrade the e-invoicing module within your accounting software. Configure the API connection to LHDN's MyInvois production environment.
Digital Certificate Setup
Obtain, install and configure your firm's digital certificates for e-invoice signing. Handle renewal reminders so you never lapse.
Testing & Validation
Run end-to-end test submissions in LHDN's sandbox, validate the response codes, and correct any rejection errors before go-live.
Staff Training
Train your accounts team on the new workflow — how to generate, submit, void, and retrieve e-invoices correctly through your existing accounting software.
Ongoing Monitoring
Monthly compliance checks as LHDN evolves its requirements. Immediate alerts if any e-invoice submission failures occur.
Simple Plans for Every Firm
No hidden fees. No per-device surprise charges. A flat monthly rate so you can budget your IT support like a professional.
Solo Practice
For sole practitioners and small 1–3 staff firms
- AutoCount or SQL Accounting support
- e-Invoicing LHDN setup (one-off)
- Daily encrypted backup
- Remote helpdesk support
- Business hours response (9am–6pm)
- Up to 3 devices covered
Firm
For established firms with 4–20 staff
- AutoCount & SQL Accounting support
- e-Invoicing LHDN full setup & training
- Audit-ready backup with 7-yr retention
- Priority helpdesk (same-day response)
- On-site visits included (2×/month)
- Tax season surge coverage
- Secure document management
- Up to 20 devices covered
Enterprise
For multi-branch firms and audit groups
- Multi-branch network & VPN
- Dedicated account manager
- Multi-software accounting support
- Full compliance audit preparation
- Unlimited on-site visits
- 24/7 emergency coverage
- Staff IT training programme
- Unlimited devices
All plans include e-invoicing setup assistance. Prices exclude GST. Month-to-month contracts — no lock-in.
Growing Network of Clients
Helping accounting firms to Big-4 affiliated audit firms — we have supported them all across Klang Valley.
4.9 Google Rating
Rated across 847+ verified reviews. Our accounting firm clients consistently rate us 5 stars for responsiveness.
Same-Day Response
Firm plan subscribers get same-day on-site response during business hours — including during peak tax season.
Common Questions from Accounting Firms
Do you support both AutoCount and SQL Accounting?
How long does LHDN e-invoicing setup take?
What happens if our server goes down during tax peak season?
Are our client financial records secure with your support team?
Can you support multi-branch accounting firms across multiple cities?
Do your backup solutions meet LHDN's 7-year record retention requirement?
Get a Free IT Assessment for Your Firm
Tell us about your firm. We will recommend the right plan and identify any compliance gaps — no obligation.
Ready to Fix Your Firm's IT Once and For All?
Stop fighting your accounting software. Stop worrying about LHDN compliance. We handle the IT so you can handle the accounts.
Related IT Services
Explore other ways TechFix supports Malaysian businesses.
Business IT Support
Comprehensive IT support for all SME types in Malaysia.
Learn moreCybersecurity for SMEs
Protect your firm from ransomware and data breaches.
Learn moreServer Support Malaysia
Server setup, maintenance and disaster recovery.
Learn moreOffice Network Setup
Secure, high-performance network for your office.
Learn more