017-355 5725
Accounting & audit IT · devices · file storage · security

Secure IT for
Accounting Firms.

Microsoft 365 or Google Workspace, a file server or NAS your team can rely on, a stable office network and managed devices — so client files stay organised, access is controlled and your team can keep working. Scope is set after a no-obligation quote, based on your firm's size and the tools you already use.

Request a No-Obligation QuoteTalk to our team
Managed IT & helpdeskFile server & NAS supportDevice & email security
TechFix engineers setting up an office server rack
Free first consultation, no contract signed
M365or Google Workspace
NASFile server & storage
MDMDevice security
FreeFirst consultation

Which one are you?

Both start with a no-obligation quote and a written proposal, with every line itemised.

We are moving or opening an office

A new or relocated office, the same team and no appetite for lost working days. We plan the network, devices and access ahead of the move so people can work when they arrive.

  • Survey of the old and new premises
  • Network and Wi-Fi planned before move day
  • Work scheduled after hours where the building allows
  • Desks checked before the team arrives
Typical projectScope set after the consultationPlan my move

We need better storage, access and security

A growing firm, a file server running out of space or a network that struggles at busy times. We review what you have and fix the parts that matter for client data.

  • File server or NAS reviewed for access and capacity
  • Microsoft 365 or Google Workspace with two-step sign-in
  • Wi-Fi, switching and firewall planned around the office
  • Company laptops enrolled in device management
Typical projectScoped after a site surveyReview my setup

What we set up.

Six services, one accountable team. We recommend the simplest setup that protects your client files.

Office networking

Wi-Fi, switching, firewall and structured cabling planned after a site survey and handed over with documentation.

Site surveyWi-Fi designFirewallDocumented handover

Wi-Fi & guest access

Office Wi-Fi with a separate guest network, so visitors never share a network with staff devices.

Staff Wi-FiGuest networkNetwork separationCoverage planning

Device & endpoint security

Company laptops enrolled and managed centrally, with a baseline policy and a plan for lost devices or leavers.

Device enrolmentEncryptionRemote lock & wipeBaseline policy

File server & NAS support

Support for the shared drive where client files live: access, capacity, backup and migration planned around your firm.

Server supportSynology NASBackup planningMigration

Microsoft 365 & Google Workspace

Email, storage and collaboration set up for your team, with two-step sign-in switched on and access given by role.

Microsoft 365Google WorkspaceTwo-step sign-inMigration

Managed IT & helpdesk

A helpdesk for staff requests, with device and account records kept up to date and ongoing support if you choose it.

HelpdeskAsset registerJoiners & leaversDevice management

How a project runs.

Click a phase. Each one has named deliverables, and the timeline is confirmed in your written proposal.

Phase 01

No-obligation quote

Before we start

We learn about your firm, the systems your team uses and where IT slows people down or puts client files at risk.

Deliverables
  • Team & tools review
  • Storage & access overview
  • Priority list
Phase 02

Scope & proposal

Before you commit

A written proposal that lists setup, devices, software licences and ongoing support as separate lines.

Deliverables
  • Written proposal
  • Itemised lines
  • Proposed timeline
Phase 03

Setup

Before go-live

Accounts, storage, network and devices are configured and checked before your team relies on them.

Deliverables
  • Accounts & access
  • Network & devices
  • Testing
Phase 04

Handover & support

Ongoing

Records of what was set up, plus ongoing support if you choose it, or a clean handover if you prefer to run it yourself.

Deliverables
  • Setup record
  • Asset register
  • Support plan

Getting ready before your busy season.

How a setup for an accounting firm typically runs. Real dates depend on your deadlines and approvals and are confirmed in your proposal.

Before kickoffNo-obligation quoteWe review your team, systems and calendar, and agree what actually needs doing before the busy period.
ProposalWritten scopeSetup, devices, licences and support are quoted as separate lines you can keep or remove.
AccessAccounts & permissionsEmail and storage set up with two-step sign-in, and folder access given by role so each person sees only the client files they need.
StorageFile server & backup reviewThe file server or NAS reviewed for capacity and access, with backup and restore-test scope agreed with you.
DevicesLaptops & network readyLaptops enrolled, and Wi-Fi and network checked, so your team is not testing IT in deadline week.
After go-liveRecords & supportDevice, account and settings records handed over, and the helpdesk takes requests going forward.
Bench and engineers based in Sunway, SelangorMicrosoft 365 and Google Workspace both supportedCourier your device to us; we courier it back freeRecords you keep: devices, accounts and settings
Illustrative scenario

A typical firm setup, start to finish.

Illustration only, not a client case
Scenario · Accounting firm

Controlled access to client files

AccessGiven by role
StorageReviewed
BackupRestore test scoped

The problem. A small accounting practice keeps client files on an ageing file server and a shared drive. Everyone can open every folder, passwords are shared and nobody is sure the backup could be restored.

What we do. A no-obligation quote to review the server, accounts and devices, then a written scope. We set up named accounts with two-step sign-in, give folder access by role, review the file server or NAS and agree a backup and restore-test scope with you. Dates depend on the number of users and your approvals and are confirmed in the proposal.

“Each person should see the client files they need, and nobody else's.”

— Our setup goal, not a client testimonial
Named accounts with two-step sign-in switched on
Folder access given by role, not shared logins
Backup and restore-test scope agreed in writing
Laptops enrolled and recorded in an asset register
The Firm Setup
Before
Typical firm:
shared logins, open folders, untested backups
After
TechFix setup:
named accounts, role-based access, restore test planned
Ask about a similar setup

What IT downtime costs a firm in busy season.

Drag to your numbers: the honest comparison between a setup project and lost working time.

Your lost-time calculation

Most budgets count the IT invoice and ignore the bigger number: a team that cannot work near a filing deadline.

45 people
RM320
2 days

* Cost per head per day = fully-loaded payroll, not basic salary. Excludes missed revenue, client penalties and goodwill loss.

If an outage hits deadline week
RM28,800
45 people × RM320 × 2 days of standing still
Cost of the lost time above:RM28,800
The takeaway: Two lost days is a large number for a busy firm — and you would still need the problem fixed afterwards. That is the case for checking storage, backups and devices before your busy season.

What we put in writing.

Plain commitments about how we scope and price, including what we do not promise.

Written scope before work starts

You receive a written proposal that separates setup, devices, software licences and ongoing support. Nothing starts until you approve it.

Itemised, no hidden licence fees

Microsoft 365 and Google Workspace licence prices are set by the vendor. We show the licence as its own line instead of hiding it in a support fee.

Records you keep

The devices, accounts and settings we set up are documented and handed to you, so you can take IT over yourself whenever you choose.

What we do not promise

We do not claim a setup makes your firm compliant with any law, audit standard or client requirement, and we do not claim specialist support for particular accounting software. We keep the network, servers and devices it runs on in good order.

If you are moving office.

Moving to a new office? These are the parts that usually catch firms out.

Step 01Internet lineTelco install lead times are set by the telco, not by us, so the line should be ordered early.
You order · we advise
Step 02Network & Wi-FiWi-Fi, switch and firewall planned around desks and meeting rooms. Larger cabling jobs are scoped after a site survey.
We design
Step 03Building rulesMany buildings need approval for cabling and after-hours access. Check with building management early; we tell you what the work needs.
You check · we advise
Step 04Devices & file serverLaptops prepared and the file server or NAS planned for the move, so client files are ready when the team arrives.
We prepare
Step 05RecordsDevice list, accounts and settings documented so the next change starts from facts, not guesses.
We document

What you keep at handover.

Yours to keep: records good enough to hand to any engineer, even if you never call us again.

Setup record

What was configured, in which workspace, and why.

Accounts & access map

Who has access to which tools and folders, by role.

Enrolment records

Which devices are enrolled in MDM and with which policy.

Asset register

Each laptop recorded against the person who uses it.

Settings export

Workspace, MDM and network settings written down for later.

Admin ownership

Admin accounts in your name: you own the setup, not us.

Three ways to run a firm's IT.

An honest comparison. The right choice depends on the size of your firm.

What matters for an accounting firmA partner doing ITHiring one IT personTechFix
Access to client filesEveryone opens everythingIf one person has time✓ Folder access given by role
Device security (MDM)Often skippedIf one person has time✓ Devices enrolled with a baseline policy
Backups checkedAssumed to workWhoever remembers✓ Backup and restore-test scope agreed
Asset recordsA spreadsheet, if anyWhoever maintains it✓ Asset register kept with the helpdesk
Cover when someone is awayNone, you are the ITA single point of failure✓ A helpdesk, not one person
Documentation you keepPasswords in chatWhatever time allowed✓ Records and admin accounts in your name
Price clarityUnpredictableA salary, plus tools✓ Itemised proposal, remove what you do not need
TF
Your point of contact

TechFix B2B team

Business IT support · Sunway, Selangor

Talk to us directly by WhatsApp or phone, not through a ticket queue. We start with the no-obligation quote and tell you plainly if you do not need ongoing support yet.

Managed ITMicrosoft 365Google WorkspaceMDMServer & NAS support
Request a no-obligation quoteWhatsApp the team
No-obligation quote & proposal

No-obligation quote, written proposal.

Tell us about your firm, devices and tools. You get a written scope that separates setup, devices, software licences and ongoing support, so you can remove what you do not need. The first consultation is free and no contract is signed at that stage.

Free first consultation, no contract signed
Itemised written proposal
Setup, devices, licences and support priced separately
Timeline confirmed in the proposal
Prefer voice or direct chat?
Call 017-355 5725·WhatsApp team size & tools (012-770 7120)
Project type

Frequently Asked Questions

Common questions about IT support for accounting and audit firms in Malaysia.

What IT support do accounting firms get from TechFix?

Managed IT and helpdesk, Microsoft 365 or Google Workspace setup, file server and Synology NAS support, office networking and Wi-Fi, and MDM device security. The scope is set after a no-obligation quote, based on your firm's size and the systems you already use.

How do you help protect client files?

By setting up named accounts with two-step sign-in, giving folder access by role, enrolling company devices in MDM and planning backups with a restore test. We do not claim compliance with any law or standard, and no setup removes all risk.

Can you work around our busy season?

We can plan work for quieter periods, and after hours where your building allows it. We recommend a review before your busy season rather than during it. Dates depend on your deadlines and approvals and are confirmed in the written proposal.

Do you support our accounting software?

We keep the servers, network and devices your accounting software runs on in good order. We do not claim specialist support for particular accounting packages, so please ask us before you rely on us for anything inside the software itself.

How much does it cost for an accounting firm?

It depends on the number of users and devices, the workspace you choose and the support you want. The written proposal separates setup, devices, third-party licences and ongoing support so you can remove the parts you do not need.
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