CS-006
Standard Repair
macbook→MacBook Pro 13-inch 2016

MacBook Pro 2016 Trackpad Not Clicking - Fixed in 2 Hours

Force Touch trackpad calibration and cable replacement

Emily's MacBook Pro trackpad stopped clicking after liquid exposure. We cleaned the internal components, replaced the trackpad cable, and recalibrated the Force Touch sensor - restoring full functionality in just 2 hours for RM 320.

Subang Jaya
•
18 November 2024
Repair Cost
RM 320
RM 960 saved vs Apple top case replacement (RM 1,280)
Turnaround
Same day (2 hours)
2 hours
Warranty
90 days on parts and labor

The Transformation

Before & After Results

Before Repair

Emily, a freelance graphic designer from Subang Jaya, spilled a small amount of water near her MacBook Pro's trackpad area. While the MacBook still worked, the trackpad completely lost its clicking ability - she could move the cursor but couldn't click anything. Force Touch features were also non-functional. She was relying entirely on an external mouse, which was impractical when working from cafes. Apple quoted RM 1,280 for a full top case replacement, which seemed excessive for a trackpad-only issue.

Trackpad cursor movement works but no clicking

Force Touch completely unresponsive

Had to use external mouse for all tasks

Visible water residue around trackpad edges

Apple quoted RM 1,280 for full top case replacement

After Repair

Our diagnostic revealed that while there was minor liquid exposure, the trackpad itself was fine - the issue was a corroded trackpad flex cable and miscalibrated Force Touch sensors. We carefully disassembled the bottom case and removed the trackpad assembly. After cleaning residual moisture and corrosion from the cable connector area, we replaced the damaged trackpad flex cable with a genuine part. We then recalibrated the Force Touch haptic feedback system using Apple's diagnostic tools to restore the proper click feel at different pressure levels.

Perfect trackpad clicking at all pressure levels

Force Touch haptic feedback restored

All multi-touch gestures working

Proper click feel and responsiveness

No external mouse needed

Saved RM 960 vs Apple's solution

Professional RepairPerfect Results

Repair Process

Step-by-Step Timeline

Step 1

Liquid Damage Assessment

Opened MacBook to inspect extent of liquid exposure around trackpad

15 minutes
1
Step 2

Trackpad Removal

Carefully removed trackpad assembly to access flex cable and connectors

20 minutes
2
Step 3

Cleaning & Corrosion Removal

Cleaned all affected areas and removed corrosion from cable connector

30 minutes
3
Step 4

Cable Replacement

Installed new genuine trackpad flex cable

15 minutes
4
Step 5

Force Touch Calibration

Recalibrated haptic feedback system using Apple Service Toolkit

25 minutes
5
Step 6

Testing & Quality Check

Comprehensive testing of all trackpad functions and gestures

25 minutes
Repair Completed Successfully
NA

Nurul Aina

MacBook Trackpad Specialist

4 years

Certifications

Apple Certified Technician

Specialties

Trackpad Repair
Force Touch Calibration
Liquid Damage Repair
MacBook Pro 2016-2019

"Every repair I complete is done with the same care and precision I'd want for my own device. Your trust is my responsibility."

— Nurul Aina

E.C.

Emily C.

Subang Jaya

Verified
5.0 / 5.0

"I was so frustrated when my trackpad stopped working. Apple wanted to replace the entire top case for RM 1,280 which seemed ridiculous for just a trackpad issue. Techfix diagnosed it properly and only replaced what was needed - the cable. Nurul was very professional and explained everything clearly. My trackpad now works perfectly, Force Touch feels just like new, and I only paid RM 320! Saved me over RM 900 and got it back the same day."

quality
5/5
speed
5/5
value
5/5
communication
5/5
Reviewed on 18 November 2024
Real Customer

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