Instalment plans for eligible final invoices — from RM300, subject to bank eligibility.

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Surface Pro 7 Repair Malaysia

The 2019 Surface Pro 7 brought 10th Gen Intel and USB-C to the 12.3-inch PixelSense design. We repair its battery, screen, charging and more on the bench, supply every part and give a 90-day warranty on completed repairs.

90-Day WarrantyLonger warranty options can be requested and are confirmed on the final quoteQuote before repairSunway workshop
Surface Pro 7 opened on the bench for repair at TechFix Malaysia

Common Surface Pro 7 Problems

These are the faults we see most on the Surface Pro 7. Back up your files before you send it in, because some repairs involve opening the device.

Rapid battery drain

Battery Replacement · RM 780

After several years of use the battery holds far less charge. If your Surface Pro 7 lasts a couple of hours, shuts off before it reaches zero or only runs on the charger, the battery is worn. It is glued in, so replacement is a bench job.

Screen lifting from the frame

Battery Replacement · RM 780

A display that bulges or separates at the edge points to a swollen battery. Stop using and charging the device and bring it in. Pressing the screen back down can crack the glass.

Screen flicker, lines or touch faults

Screen Replacement · RM 1,000

Flicker, thin lines, dead patches or ghost touches on the PixelSense display can come from the screen assembly or its cable. We test first, then replace the bonded display if that is the cause.

Type Cover not connecting

Diagnosis first

Clean the magnetic connector on the tablet and on the cover with a dry cloth, then reattach it. If the keyboard still drops out, we test the connector, the cover and the board separately.

Not charging, or charging only at some angles

Quote after diagnosis

The Surface Pro 7 charges through Surface Connect or USB-C. A bent pin, a worn port, a tired battery or a board fault can all look alike, so we test each one before we recommend a repair.

Slow, or storage full

SSD Upgrade or Replacement · Quote after diagnosis

The Surface Pro 7 has a removable SSD door, so a larger drive is a practical fix for a full or failing disk. We confirm the right drive for your unit at diagnosis, supply it and fit it. Back up first.

Surface Pro 7 Repair Pricing

Prices come from our repair records for the Surface Pro 7. A service without a price is quoted after diagnosis, because the exact job depends on the unit. The diagnosis is RM150, and it is waived when you approve the repair.

Battery Replacement

Turnaround: 3–4 hrs

RM 780

Screen Replacement

Turnaround: 1-2 Days

RM 1,000

Logic Board Repair

Turnaround: 3-5 Days

RM 780

SSD Upgrade or Replacement

Turnaround confirmed at diagnosis

Quote after diagnosis

Speaker Repair

Turnaround: 1-2 Days

RM 249

Water Damage Repair

Turnaround: 2-4 Days

From RM 780

Surface Pro 7: Repair or Replace?

The Surface Pro 7 still handles Microsoft 365, browsing and video calls well, so most single-part faults are worth repairing. Board and liquid damage need a closer look first.

SituationRepair priceOur advice
Battery worn out, everything else worksRM 780Repair. It brings back normal use away from the charger and avoids the cost of a new device.
Cracked or faulty screen, healthy batteryRM 1,000Repair if you still rely on the tablet. The display is bonded, so we replace the whole assembly on the bench.
Swollen battery lifting a cracked screenRM 780 + RM 1,000Stop using it. We usually replace both, and confirm after opening that nothing else is damaged.
Storage almost full or the drive is failingQuote after diagnosisUsually worth it. We supply the drive and fit it, and confirm the price at diagnosis.
Liquid spilled on the tabletFrom RM 780 + RM 780Power it off and bring it in quickly. Results depend on the damage, so we diagnose before we recommend any repair.

Prices are from our repair records for the Surface Pro 7. Anything not priced is quoted after diagnosis, and the diagnosis fee is waived when you approve the repair. Repair is usually the better choice unless the board is badly damaged, and we give you an honest quote first so you can decide.

Frequently Asked Questions: Surface Pro 7 Repair

Why does my Surface Pro 7 battery drain so fast?
Batteries lose capacity with age and charge cycles. If the Surface Pro 7 empties quickly or shuts off while still showing charge, a replacement battery restores normal use. We test it first to rule out charger and software causes.
What causes Surface Pro 7 screen flicker?
Flicker is most often the screen assembly or its cable. If it also appears on an external monitor, update the graphics drivers first. If only the built-in display flickers, we test and replace the screen if that is the cause.
Why does my Surface Pro 7 Type Cover keep disconnecting?
Dust or wear on the magnetic contacts is a common cause. Clean them on both the tablet and the cover, and try another cover if you can. If it still fails, bring it in and we test which part is at fault.
Is it worth repairing a Surface Pro 7?
For a single worn part such as the battery or screen, usually yes, because the tablet still runs current software well. We give you a quote before any work starts, and we say so plainly when a repair is not worth it.
Does the Surface Pro 7+ cost the same to repair?
Not necessarily. The Surface Pro 7+ is a different machine with its own parts. Tell us which model you have when you book, and we confirm the part and price at diagnosis.
What does the diagnosis cost, and is there a warranty?
The diagnosis is RM150, and it is waived when you approve the repair. Completed repairs carry a 90-day warranty on the parts we supply and the work we do.

Frequently Asked

Do you use original parts for repairs?

Yes, all parts used by Techfix Malaysia are high-quality components that meet or exceed OEM specifications. Every replacement part comes with a 90-Day Warranty. Longer warranty options are confirmed with your final quote. We source directly from trusted suppliers to ensure reliability and longevity for your device.

Are you authorised Apple or Microsoft technicians?

Techfix Malaysia is an independent repair specialist — not affiliated with Apple or Microsoft. Our technicians are trained professionals with years of experience across all device types. Because we work independently, we complete most common repairs same-day and we do not wipe your data. Repairs that need longer are confirmed with you upfront.

Fix Your Surface Pro 7

Walk in Monday to Friday, 9am to 6pm, or courier your Surface Pro 7 to us. There is no free pickup, but we courier it back to you free once the repair is done.