Question 1

Are these prices fixed or estimates?

Accepted Answer

These are realistic estimate ranges based on hundreds of repairs we've completed. Your exact quote depends on the specific model and severity of damage. Diagnostic is free — we'll confirm the exact price before any work begins.

Question 2

Do you charge if you can't fix my device?

Accepted Answer

No. TechFix operates on a strict No Fix, No Fee policy. If our technicians cannot repair your device, you pay nothing beyond the initial diagnostic fee (RM 50, which is waived if you proceed with the repair).

Question 3

What warranty do repairs come with?

Accepted Answer

All repairs carry a 90-day comprehensive warranty covering parts and labour. If the same fault recurs within 90 days, we fix it at no charge.

Question 4

How long does a typical repair take?

Accepted Answer

Most common repairs — screen replacements, batteries, keyboards — are completed same-day, often within 2–4 hours. Complex logic board or liquid damage repairs may take 3–7 days. We'll give you a precise timeline after diagnosis.

Question 5

Do you use original Apple / OEM parts?

Accepted Answer

We use original OEM-grade components that meet or exceed manufacturer specifications. For Apple devices, we stock original Apple parts as well as premium third-party equivalents — we'll discuss options and pricing with you before proceeding.

Question 6

Can I book online and bring my device later?

Accepted Answer

Yes. Use our online booking system to reserve a time slot, or walk in to Sunway Geo Avenue. Cyberjaya, Putrajaya, Bangi, and Kajang customers can use pickup or courier service.

How Much Does Your Repair Cost?

What device needs repair?

Common questions about repair pricing

Ready to get your device fixed today?

Sunway

Cyberjaya Pickup