We pioneered No Fix, No Fee in Malaysia.
If we genuinely can't fix your laptop, MacBook or phone, you pay nothing at all — no repair fee, and your diagnostic is waived too. Full stop.
It's the promise our competitors later copied. You only pay when we actually fix your device.
RM0
if we can't fix it
The guarantee, in four simple steps
The risk sits with us, not you. You only pay when we fix it.
Book or walk in — no deposit
Reserve a slot online or drop by. There's no deposit and no obligation to proceed.
Expert diagnosis + exact quote
Our technicians pinpoint the fault and give you a firm, upfront price — no vague guesses.
You approve, then we fix
Work only starts once you say yes. You only pay when we actually fix your device.
Can't fix it? You pay nothing
If the device genuinely can't be repaired, we return it and waive the diagnostic. Full stop.
What “pay nothing” actually means
No Fix No Fee is about the outcome, not a free upfront assessment. If your device turns out to be genuinely unrepairable, you walk away paying nothing — the diagnostic is waived and there is no repair fee. Honest, unconditional, no small print on the unfixable outcome.
- ✓Device fixed → you pay the exact, pre-approved repair price. The diagnostic is waived.
- ✓Device genuinely unfixable → you pay nothing, and we waive the diagnostic too.
- ✓Repair possible but you decline → only a small diagnostic applies (waived if you ever proceed).
Want the exact figures by device type? See our full fee policy.
Why customers choose TechFix
We're an independent specialist — not an authorised centre — so we win on what's actually true.
TechFix is an independent repair specialist and is not affiliated with Apple or Microsoft. Comparisons reflect typical authorised-centre and independent-shop experiences.
See the real price. Pay online.
Rivals hide pricing behind a WhatsApp chat. We publish it — and let you pay before you even walk in.
MacBook Battery Replacement
See the exact price for your model and pay online — no WhatsApp back-and-forth.
See price & pay online→MacBook Screen Replacement
Transparent, published pricing for genuine-grade MacBook display repairs.
See price & pay online→Surface Battery Replacement
Exact Microsoft Surface battery pricing, upfront — rivals only quote on chat.
See price & pay online→4.9 from 500+ Google reviews
Real customers, real repairs. Read why Malaysians trust TechFix with their devices.
Read the reviewsNo Fix No Fee — your questions
What does No Fix No Fee mean?
It means you only pay when we actually fix your device. Book with no deposit, our technicians run a full diagnosis and give you an exact, upfront quote, and only when you approve it do we start work. If we genuinely cannot repair your device, you pay nothing at all — no repair fee, and your diagnostic is waived. You simply collect your device back.
Do I pay if you can't repair it?
No. If we genuinely cannot fix your device — for example, damage beyond economical board-level repair, or parts that no longer exist — you pay nothing and we waive the diagnostic entirely. The only time a small diagnostic fee applies is when a repair IS possible and you simply choose not to go ahead; even then, it is waived the moment you approve any repair.
Did TechFix start No Fix No Fee?
Yes. TechFix pioneered the No Fix No Fee guarantee for device repair in Malaysia — the promise that if we can't fix it, you pay nothing. Competitors later adopted the same language, but we built our reputation on it: honest, outcome-based pricing that puts the risk on us, not on you.
How much is the diagnostic fee, and when is it charged?
The diagnostic is a small fee that is waived the moment your repair goes ahead — so a fixed device never pays it. It is also waived entirely if we find the device genuinely can't be fixed. It only applies if a repair is possible and you decide not to proceed. See our full fee policy for the exact figures by device type.
How is TechFix different from the Apple Store or a generic shop?
We are an independent repair specialist — not an Apple or Microsoft authorised service centre — so we compete on what is true: genuine, OEM-grade parts, exact prices published online (you can even pay online instead of waiting for a WhatsApp quote), same-day service on most repairs, and we never wipe your data or swap your device for a replacement. Every repair carries a 90-day warranty.
Where can I see exact repair prices?
Unlike shops that only quote over WhatsApp, we publish exact prices on our ecommerce pages — for example MacBook battery replacement, MacBook screen replacement and Microsoft Surface battery replacement — where you can see the real price and pay online before you even walk in.
If we can't fix it, you pay nothing.
Book with no deposit and no risk. Most repairs are done same-day, backed by a 90-day warranty and the guarantee we pioneered.