Device Repair Collected from Your Door

Yes — courier pickup is free for repairs valued at RM300 and above. For smaller repairs, a modest two-way courier fee applies. We will confirm the fee, if any, when you book. Return delivery is included in the pickup arrangement at no extra charge.

Wrap your device in a soft cloth or bubble wrap and place it in a rigid box if possible. Remove any SIM cards, memory cards, and accessories. If you don't have packaging, our courier can bring a padded envelope — just mention this when booking via WhatsApp.

Most phone and tablet repairs take 1–2 business days door-to-door. Laptop and console repairs typically take 2–4 business days. Collection and return transit each take a half-day within KL and Selangor. You will receive WhatsApp updates at every stage.

We will never begin additional work without your approval. After diagnosis, our technician contacts you via WhatsApp with an itemised quote. You confirm what you want repaired before any work starts. If you decline, we return the device and charge only the diagnostic fee.