Instalment plans for eligible final invoices — from RM300, subject to bank eligibility.

017-355 5725
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Courier In, Free Courier Return

Courier It to Us We Courier It Back Free

Can't visit us? Courier your device to us — we'll courier it back to you free. You can also book a collection appointment at our Sunway centre once your repair is ready.

  • Free ReturnWe courier it back
  • Mon–Fri9am–6pm, Sunway
Illustration: Laptop protected with foam inside a shipping box for courier repair
How It Works

Courier-In Repair in 4 Steps

You courier it to our workshop; we courier it back to you free.

  1. Courier It to Us

    Message us on WhatsApp with your device and issue, and we'll tell you where to send it. You arrange and pay for the courier to our Sunway centre.

  2. We Receive & Diagnose

    Pack your device securely and send it by a courier you choose, insured in transit. We log it in as soon as it arrives and confirm the quote with you before any work starts.

  3. Expert Repair

    Our technicians diagnose and repair your device at our service center. You receive a WhatsApp update at every stage.

  4. Couriered Back Free

    Once repaired and quality-checked, we courier your device back to you free of charge. Backed by our 90-day warranty.

Service Area

Courier In From Anywhere

Customers across Malaysia can courier their device to us, including the areas below. Not sure how to send yours? WhatsApp us and we'll confirm within minutes.

Free Return Courier

We courier your repaired device back to you free

Sending It to Us

You arrange and pay for the courier to our Sunway centre — we do not offer pickup

Coverage Areas

Kuala Lumpur (All Areas)
Petaling Jaya
Subang Jaya & Sunway
Shah Alam
Cyberjaya & Putrajaya
Puchong
Cheras & Ampang
Klang & Port Klang
Damansara (all zones)
Kepong & Mont Kiara
Bangsar & Brickfields
Other Selangor areasContact us to confirm
FAQ

Courier-In Questions

Common questions about couriering your device to us and the free courier return.

Do you pick up my device?

No — we do not offer pickup or collection. Courier your device to us — we'll courier it back to you free. You arrange (and pay for) the courier to our Sunway centre; the return courier is on us.

How should I package my device for couriering?

Wrap your device in a soft cloth or bubble wrap and place it in a rigid box if possible. Remove any SIM cards, memory cards, and accessories. Use a courier that offers tracking and insurance, and WhatsApp us the tracking number so we expect it.

How long will the courier repair take in total?

Timing depends on your device type and the fault, plus courier transit each way, which depends on the courier you use and your location. You will receive WhatsApp updates at every stage, and we confirm an estimate after diagnosis.

What if my device needs a repair I haven't approved?

We will never begin additional work without your approval. After diagnosis, our technician contacts you via WhatsApp with an itemised quote. You confirm what you want repaired before any work starts. If you decline, we return the device and charge only the diagnostic fee.
Book Now

Book a Collection Appointment

Repair finished and you prefer to collect it? Select a time at our Sunway centre and our team will confirm.

Enter your ticket number to help us prepare your device for collection

Need help? Contact us at 017-355 5725 or WhatsApp us