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Malaysia's #1 Surface Specialists

Surface Pro 9 Repair Malaysia

Expert repair for both Surface Pro 9 variants — Intel 12th Gen and ARM SQ3 with 5G. Screen from RM 1,350. Battery from RM 550. 90-day warranty.

Two variants, two repair approaches. The Intel model has a removable SSD. The SQ3 ARM model has integrated 5G but soldered storage. Please mention your variant when booking.

Free Diagnostics
90-Day Warranty
Intel & SQ3 Supported
150+
Pro 9s Repaired
98%
Success Rate
90
Day Warranty
Same Day
Most Repairs

Two Variants

Intel vs SQ3 ARM

The Pro 9 ships in two fundamentally different configurations — repair approach varies by variant

Intel Model

12th Gen Core i5 / i7

  • 13-inch 120Hz PixelSense Flow
  • 12th Gen Intel Core i5 / i7
  • Up to 32GB LPDDR5 RAM
  • Removable M.2 SSD (upgradeable)
  • Dual Thunderbolt 4 / USB 4
  • Wi-Fi 6E + Bluetooth 5.1

SSD upgradeable up to 2TB

SQ3 ARM + 5G

Microsoft SQ3 (Qualcomm)

  • 13-inch 120Hz PixelSense Flow
  • Microsoft SQ3 (Qualcomm ARM)
  • Up to 16GB LPDDR4x RAM
  • Soldered SSD (not upgradeable)
  • Dual Thunderbolt 4 / USB 4
  • Integrated 5G (sub-6 GHz + mmWave)

Storage soldered — not upgradeable

Common Problems

Surface Pro 9 Issues We Fix

Screen, battery, 5G connectivity, Thunderbolt 4 — we cover every Pro 9 failure

Critical

Cracked 13-inch Screen

The Pro 9 shares the 13-inch 120Hz PixelSense Flow panel with the Pro 8. Cracks and dead pixels require a full display assembly replacement — touch digitiser is fused to the panel.

High

Battery Drain

Intel and SQ3 models use different battery cells (47.4 Wh vs 49.5 Wh). Both are replaceable. If you're charging more than twice a day, it's time for a swap.

High

SSD Upgrade (Intel Only)

The Intel Pro 9 has the same removable M.2 SSD as the Pro 8. We upgrade to 1TB or 2TB with full data migration. Note: SQ3 ARM storage is soldered and cannot be upgraded.

Moderate

5G / LTE Connectivity

The SQ3 model features an integrated 5G modem with nano SIM. SIM tray damage, antenna issues, and 5G detection failures are repairable. Intel models use Wi-Fi 6E only.

Moderate

Thunderbolt 4 Port Issues

Both Pro 9 variants include dual Thunderbolt 4 / USB 4 ports. Charging failures, video-output problems, and bent connector pins are all repairable.

High

Overheating (Intel Model)

The Intel Pro 9 uses a larger vapour chamber than the Pro 8 but still throttles under sustained loads when vents are blocked. Cleaning and re-paste restores full performance.

Transparent Pricing

Surface Pro 9 Repair Prices

Fixed prices with no hidden charges. All repairs include 90-day warranty.

ServicePriceEst. TimeVariant
Screen Replacement (13-inch 120Hz)RM 1,350
3–5 hrs
Intel & SQ3
Battery ReplacementRM 550
2–4 hrs
Intel & SQ3
SSD UpgradeFrom RM 380
1–2 hrs
Intel only
Thunderbolt 4 Port RepairRM 380
2–3 hrs
Intel & SQ3
5G Antenna / SIM Tray RepairRM 280
1–2 hrs
SQ3 only
Thermal Service (Clean + Re-paste)RM 180
1 hr
Intel only
Water Damage DiagnosticsFree
30 min
Both
Motherboard RepairFrom RM 480
1–3 days
Intel & SQ3

Prices include parts and labour. Complex motherboard repairs may vary — free quote after diagnostics.

How It Works

Our Repair Process

01

Tell Us Your Variant

Let us know if you have the Intel or SQ3 5G model — repair approach differs between variants.

02

Free Diagnosis

Our technician inspects your Pro 9 and gives a fixed-price quote with no hidden charges.

03

Expert Repair

We stock parts for both Intel and SQ3 variants. Most repairs completed the same day.

04

Quality Check & Collect

Full function test including 5G connectivity check. 90-day warranty on every repair.

Why Choose Us

Why TechFix for Surface Pro 9 Repair?

90-Day Warranty

Every repair backed by comprehensive warranty

Same-Day Service

Most repairs completed within hours

2 Locations

Service centres in PJ and KL

Both Variants Supported

Intel and SQ3 ARM — including 5G models

Get a Free Quote

Tell us about your Surface Pro 9 issue and your variant (Intel or SQ3). We'll provide a free diagnosis and fixed-price quote.

Common Questions

Surface Pro 9 FAQ

Limited Time: Free Diagnostics

Ready to Fix
Your Surface Pro 9?

Book your repair in 60 seconds. Most repairs completed same day with a 90-day warranty.

Same Day Service
90-Day Warranty
Free Diagnostics
1,149+ Surface devices repaired • 98% success rate
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Ready to Fix Your Surface Pro 9?

Intel or SQ3 — we service both variants. Free diagnostics, fixed prices, 90-day warranty.