## Surface Laptop Keyboard Repair & Replacement Guide
Surface Laptop keyboards are renowned for their excellent typing experience, but issues can arise. This guide covers common problems and repair solutions in Malaysia.
### Surface Laptop Keyboard Replacement Costs
| Model | Keyboard Replacement Cost |
|-------|--------------------------|
| Surface Laptop 3 | RM 400 - RM 500 |
| Surface Laptop 4 | RM 450 - RM 550 |
| Surface Laptop 5 | RM 500 - RM 600 |
| Surface Laptop Go | RM 350 - RM 450 |
| Surface Laptop Studio | RM 550 - RM 700 |
### Common Surface Laptop Keyboard Issues
**1. Keys Not Responding**
Single or multiple keys stop working, often due to dust or debris underneath.
**2. Sticky Keys**
Keys feel sticky or require extra force, typically from spills or accumulated grime.
**3. Repeated Characters**
A single key press registers multiple times, indicating switch failure.
**4. Keyboard Not Detected**
Entire keyboard unresponsive, often a connection or controller issue.
**5. Backlight Problems**
Backlight not working or uneven illumination.
### Surface Laptop Keyboard Design Challenges
**Alcantara Fabric**
Earlier Surface Laptops feature Alcantara fabric around the keyboard, which can stain and wear over time.
**Integrated Design**
The keyboard is integrated into the top case assembly, making replacement more involved than standard laptops.
**Precision Engineering**
Microsoft's quality standards require careful handling during repairs.
### Keyboard Repair Process at Techfix
**Step 1: Diagnosis**
We identify whether the issue is with individual keys, the entire keyboard, or the connection.
**Step 2: Cleaning Assessment**
For debris-related issues, professional cleaning may resolve the problem without full replacement.
**Step 3: Component Replacement**
If cleaning doesn't work, we replace the keyboard assembly with a high-quality unit.
**Step 4: Testing**
Every key tested for proper function, along with backlight and trackpad.
**Step 5: Warranty**
90-day coverage on keyboard replacement.
**Repair Time:** 2-3 hours
### Keyboard Care Tips
1. **Keep Food & Drinks Away** - Spills are the #1 cause of keyboard damage
2. **Regular Cleaning** - Use compressed air to remove debris
3. **Gentle Key Presses** - Don't pound on keys
4. **Alcantara Care** - Clean fabric with slightly damp cloth
5. **Keep Closed When Not in Use** - Prevents dust accumulation
### DIY Cleaning Tips
**For Minor Issues:**
1. Power off and unplug
2. Turn upside down and gently shake
3. Use compressed air between keys
4. Wipe with slightly damp microfiber cloth
5. Let dry completely before use
**When to Seek Professional Help:**
- Liquid spill on keyboard
- Multiple keys not working
- Physical key damage
- Keyboard not detected at all
### Book Your Surface Laptop Keyboard Repair
Get your Surface Laptop typing like new again.
📍 **Sunway**: G-06-28, Level 6, Block G, Sunway Geo Avenue
📍 **Cyberjaya**: A-G-06, CoPlace 2, Jalan Usahawan
📞 **WhatsApp**: 017-355 5725
*Same-day keyboard repair available!*
Written by Muhammad Hafiz
Surface Repair Specialist
Muhammad Hafiz is a certified technician at Techfix Malaysia with extensive experience in device repairs. With a passion for technology and helping customers, they specialize in MacBook, Surface, and laptop repairs.