PDPA Compliant Healthcare IT

IT Support forHealthcare

Secure, compliant, and reliable IT infrastructure for hospitals, clinics, and healthcare providers across Malaysia.

Trusted by Healthcare Providers Across Malaysia

UM Specialist Centre

University Hospital

Gleneagles Hospital

Private Hospital

ADIO Healthcare

Healthcare Provider

Kementerian Kesihatan

Government Health

Jabatan Kesihatan

State Health Dept

Columbia Asia

Hospital Network

99.9%
System Uptime
Across all clients
<2hr
Response Time
For critical issues
500+
Workstations
Currently managed
24/7
Monitoring
Year-round coverage
Security & Compliance

Healthcare-Grade Security

We understand the critical importance of patient data protection and regulatory compliance in healthcare IT.

PDPA Compliance

Full adherence to Personal Data Protection Act 2010

Data Encryption

AES-256 encryption for all patient data at rest and in transit

Access Control

Role-based access with full audit trails

Backup & Recovery

Automated backups with 15-minute RPO guarantee

Comprehensive Healthcare IT Services

Specialized support for medical systems, clinical devices, and healthcare networks.

Medical Systems Support

24/7 support for HIS, EMR, PACS, and laboratory information systems

  • HL7/FHIR integration
  • System uptime monitoring
  • Vendor coordination

Clinical Device Management

Comprehensive support for medical workstations and diagnostic equipment

  • Workstation imaging
  • Peripheral management
  • Mobile device setup

Healthcare Network

Secure, reliable network infrastructure for clinical operations

  • VLAN segmentation
  • Guest network isolation
  • Redundant connectivity

Help Desk & On-Site

Dedicated support team familiar with healthcare workflows

  • 2-hour response SLA
  • On-site technicians
  • After-hours support

Support Plans for Every Facility

Scalable IT support packages designed for healthcare facilities of all sizes.

Clinic Essential

For small clinics and specialist practices

RM 1,800/month

Up to 20 devices

  • Remote & on-site support
  • Business hours coverage (9am-6pm)
  • Monthly maintenance visits
  • Basic backup management
  • Network monitoring
  • Software updates & patches
  • 4-hour response SLA
Get Started
Recommended

Medical Centre

For medical centres and day surgery facilities

RM 4,500/month

21-75 devices

  • Everything in Clinic Essential
  • Extended hours (7am-10pm)
  • Weekly on-site visits
  • HIS/EMR system support
  • PDPA compliance assistance
  • Vendor management
  • 2-hour response SLA
  • Quarterly security audits
Most Popular

Hospital Grade

For hospitals and large healthcare facilities

Custompricing

75+ devices

  • Everything in Medical Centre
  • 24/7/365 support coverage
  • Dedicated on-site team
  • PACS & imaging support
  • Full PDPA compliance program
  • Disaster recovery planning
  • 1-hour critical response
  • C-level reporting & reviews
Contact Us

Trusted by Healthcare Leaders

"TechFix understands that in healthcare, IT downtime can impact patient care. Their response time and understanding of medical systems is exceptional."
D
Dr. Ahmad Razif
Medical Director
Specialist Medical Centre
"They helped us achieve full PDPA compliance while maintaining system performance. The team is professional and understands healthcare confidentiality requirements."
P
Puan Siti Hajar
IT Manager
Private Hospital Group
Free IT Assessment

Ready to Secure Your Healthcare IT?

Get a complimentary IT assessment and discover how we can improve your facility's technology infrastructure while ensuring PDPA compliance.

Or email us at [email protected]