Keys not working, Type Cover not detected, connector damage, or Alcantara wear — we fix it all. From RM 150. 90-day warranty on every repair.
We see these issues daily across Surface Pro Type Covers, Surface Laptop keyboards, and Surface Book base units.
One or more keys stop registering. Common on Type Covers after 2-3 years of daily use. Usually caused by worn scissor mechanisms or a failing ribbon cable inside the cover.
The Surface Pro doesn't recognise the Type Cover at all — no backlight, no input. Caused by dirty or oxidised pogo pin contacts on the device, or bent connector pins from repeated docking.
The magnetic connector pins on the bottom of the Surface Pro can bend from drops or forceful attachment. Bent pins cause intermittent connection — the keyboard works at certain angles but not others.
Keys feel sticky, mushy, or require excessive force. Often caused by liquid spills, crumbs, or dust accumulating under the keycaps. Common on both Type Covers and Surface Laptop keyboards.
The Alcantara-covered Type Covers (Pro 4-7, Laptop 1-2) absorb oil from hands, coffee spills, and general grime. The fabric darkens, stains, and eventually degrades — affecting both looks and resale value.
The keyboard backlight fails to turn on or flickers. On Type Covers, this is usually a ribbon cable fault. On Surface Laptops, it can indicate a deeper mainboard connection issue.
All prices are firm quotes — no hidden fees. Free diagnostic if you proceed with repair.
We inspect the keyboard, connector, and internal ribbon cables to identify the exact fault.
You get a firm price before we start — no hidden fees. Diagnostic is free if you proceed.
Our certified technicians repair the keyboard or replace the Type Cover with tested parts.
Every keyboard repair comes with a 90-day warranty covering the same fault.
We're one of the only shops in Malaysia with dedicated tooling and parts inventory for Surface Type Cover connector repair — most shops just tell you to buy a new one.
Type Cover connector repairs are completed in 1-2 hours. Full keyboard replacements are same-day. Walk in at Sunway Geo or arrange courier repair nationwide.
Every keyboard repair is backed by a 90-day warranty covering the same fault. If the issue returns, we fix it free.
Pro 4 through Pro 9, Surface Laptop 1-5, Surface Book 1-3, Surface Go 1-4, and Surface Pro X. We stock parts for the full Surface lineup.
The repair approach and cost differ significantly depending on your Surface model.
Used by Surface Pro (all generations), Pro X, and Surface Go. The Type Cover attaches via a magnetic pogo pin connector on the bottom edge.
Used by Surface Laptop (all generations) and Surface Book (base unit). The keyboard is integrated into the top case — there is no detachable cover.
Drop off at Sunway Geo Avenue or arrange courier repair across Malaysia. Free diagnostic with every repair. 90-day warranty.