Privacy Policy

Introduction

Techfix Malaysia ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in various ways:

Personal Data

• Name and contact information (email, phone number, address)
• Device information for repair services
• Payment information for transactions
• Communication history with our team

Automatically Collected Data

• IP address and browser type
• Pages visited and time spent on our website
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide and manage our repair services
• Process payments and send invoices
• Communicate with you about your repairs
• Send promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Payment processors for transaction handling
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with regulatory authorities

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: info@techfix.my
• Phone: 017-355 5725
• WhatsApp: +60 17-733 9003