CS-S06
Complex Repair
surface→Surface Laptop 4 13.5-inch

Surface Laptop 4 SSD Upgrade - 256GB to 1TB for Video Editing

4x storage capacity with complete data migration

Ryan's Surface Laptop 4 constantly ran out of space for video editing projects. We upgraded from 256GB to 1TB SSD with complete Windows and data migration, quadrupling his storage for RM 749 - much cheaper than buying a new Surface Laptop.

Petaling Jaya
•
6 December 2024
Repair Cost
RM 749
RM 4,850 saved vs buying new Surface Laptop 4 512GB (RM 5,599)
Turnaround
1 day
7 hours total (including cloning time)
Warranty
5 years on SSD (manufacturer), 90 days on labor

The Transformation

Before & After Results

Before Repair

Ryan, a freelance videographer in Petaling Jaya, purchased his Surface Laptop 4 with 256GB thinking it would be enough. However, his 4K video projects quickly filled the drive: constantly deleting old projects to make space for new ones, external SSD dependency slowing down editing workflow, unable to keep project archives locally, and frequent 'Low Disk Space' warnings interrupting work. He was considering buying a new Surface Laptop 4 with 512GB for RM 5,599 but preferred to keep his current device which had all his software perfectly configured.

Only 256GB total storage

228GB usable after Windows

Constantly at 95%+ capacity

Must delete projects to make room

External SSD dependency slowing workflow

Can't keep project archives locally

Frequent interruptions from storage warnings

After Repair

Surface Laptop SSD upgrades are complex due to Microsoft's bonded construction. We carefully removed the PixelSense display to access the internal components. The original 256GB NVMe SSD was removed and replaced with a high-performance 1TB Samsung 980 PRO. Using professional disk cloning software, we migrated his entire Windows installation, all Adobe Creative Suite applications with settings, and all current video projects. The cloning process preserved everything exactly as it was - he could start editing immediately after pickup. We optimized the new SSD's settings for maximum performance and verified all applications launched correctly.

1TB total storage (4x original)

Can store 10+ simultaneous 4K projects

All software and settings preserved

Faster SSD performance (7000MB/s)

No more external drive dependency

Project archives stored locally

Professional workflow restored

Professional RepairPerfect Results

Repair Process

Step-by-Step Timeline

Step 1

Storage Assessment

Analyzed current storage usage and future video editing needs

15 minutes
1
Step 2

Data Backup

Created safety backup to external drive before upgrade

1.5 hours
2
Step 3

Screen Removal

Carefully removed PixelSense display to access internals

1 hour
3
Step 4

Disk Cloning

Cloned entire 256GB drive to new 1TB SSD (Windows, apps, data)

2 hours
4
Step 5

SSD Replacement

Removed old 256GB SSD and installed new 1TB Samsung 980 PRO

20 minutes
5
Step 6

Screen Reinstallation

Carefully reattached PixelSense screen with proper adhesive

45 minutes
6
Step 7

Boot Verification

Verified Windows boots correctly with all applications

30 minutes
7
Step 8

SSD Optimization

Optimized SSD settings and verified Adobe Creative Suite performance

45 minutes
Repair Completed Successfully
KW

Kevin Wong

Surface Upgrade Specialist

6 years

Certifications

Data Migration Certified
Microsoft Surface Certified

Specialties

SSD Upgrades
Data Migration
Surface Laptop Repair
Performance Optimization

"Every repair I complete is done with the same care and precision I'd want for my own device. Your trust is my responsibility."

— Kevin Wong

R.M.

Ryan M.

Petaling Jaya

Verified
5.0 / 5.0

"Best decision ever! I was going to spend RM 5,599 on a new Surface Laptop just for more storage. Kevin at Techfix suggested upgrading my current one to 1TB for under RM 800. The upgrade took one day and when I got it back, everything was exactly as I left it - Windows, all my Adobe apps with all my settings, all my plugins, current projects, everything. And it's actually FASTER now with the Samsung SSD! I can keep multiple 4K projects on the laptop simultaneously. My editing workflow is so much smoother. Saved me almost RM 5,000 and I get to keep my perfectly configured laptop. Absolute game-changer for my video work!"

quality
5/5
speed
5/5
value
5/5
communication
5/5
Reviewed on 6 December 2024
Real Customer

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