CS-G02
Standard Repair
gaming-laptop→MSI GE76 Raider (2022) - i9-12900HK + RTX 3080 Ti

MSI GE76 Raider Liquid Spill - Keyboard Replacement

Energy drink spilled on MSI GE76 RGB keyboard. Sticky keys, LED malfunction, and corrosion risk. Full per-key RGB keyboard replaced with genuine MSI SteelSeries mechanical deck.

Subang Jaya, Selangor
•
5 October 2024
Repair Cost
RM 899
RM 1,000 saved
Turnaround
Same day - 3 hours
Warranty
3 months keyboard warranty

The Transformation

Before & After Results

Before Repair

Entire can of Monster energy drink spilled on keyboard during late-night gaming session. Multiple keys sticky and unresponsive (WASD, Space, Enter). RGB lighting zones malfunctioning. Sugary residue visible under keys. Risk of corrosion spreading to motherboard.

WASD keys sticky and registering double presses

Spacebar barely responsive - had to slam to register

RGB zones 2, 3, 5 completely dead (no backlighting)

Sugary Monster residue attracting ants inside laptop

MSI authorized center quoted RM 1,899 + 3 weeks lead time

After Repair

Full keyboard deck replacement with genuine MSI SteelSeries per-key RGB mechanical keyboard. Deep cleaned area under keyboard for residue. Replaced protective membrane. Tested all 104 keys + RGB lighting.

Brand new SteelSeries per-key RGB keyboard installed

All 104 keys tested - perfect tactile response

RGB lighting fully functional - 16.8 million colors

No sticky residue - cleaned all liquid traces

Same-day repair completed in 3 hours vs MSI's 3 weeks

Professional RepairPerfect Results

Repair Process

Step-by-Step Timeline

Step 1

Damage Assessment

Removed keycaps to inspect damage extent. Found dried Monster energy drink residue on key switches and membrane. RGB cable partially corroded. Confirmed logic board was safe - no liquid reached motherboard area.

20 minutes
1
Step 2

Complete Disassembly

MSI GE76 requires full bottom panel removal + battery disconnect. Removed 19 screws and carefully lifted keyboard assembly from top shell. Unplugged keyboard flex cable and RGB lighting cable.

25 minutes
2
Step 3

Residue Cleaning & Prevention

Cleaned laptop deck area with isopropyl alcohol to remove all sugar residue. Applied corrosion inhibitor to metal areas that contacted liquid. Vacuumed out debris and dead ants (yes, really).

30 minutes
3
Step 4

Genuine MSI Keyboard Sourcing

Retrieved genuine MSI GE76 SteelSeries keyboard from inventory. Part number: E2P-6J1C462-Y31. This is critical - aftermarket keyboards don't have per-key RGB or proper key feel.

10 minutes
4
Step 5

New Keyboard Installation

Positioned new keyboard assembly in top shell. Connected keyboard flex cable and RGB cable to motherboard. Secured with original mounting screws in correct sequence.

20 minutes
5
Step 6

RGB Lighting Configuration

Powered on laptop and launched MSI Dragon Center. Configured per-key RGB lighting effects. Tested all lighting zones (1-12) and 16.8M color spectrum. All functional.

15 minutes
6
Step 7

Key Response Testing

Used online keyboard tester to verify all 104 keys registering properly. Tested NKRO (N-key rollover) - confirmed 20-key simultaneous presses working. Tested macro keys and Fn combinations.

20 minutes
7
Step 8

Gaming Performance Test

Customer tested keyboard with Apex Legends. WASD movement smooth, spacebar responsive, ultimate keybind working. RGB breathing effect during gameplay looking stunning. Customer very happy.

20 minutes
Repair Completed Successfully
AN

Alicia Ng

Gaming Laptop Repair Specialist

4 years

Certifications

MSI Authorized Technician
SteelSeries Keyboard Specialist

Specialties

Liquid Spill Recovery
Gaming Keyboard Replacement
RGB Lighting Repair

"Every repair I complete is done with the same care and precision I'd want for my own device. Your trust is my responsibility."

— Alicia Ng

WJ

Wei Jian

Subang Jaya, Selangor

Verified
5.0 / 5.0

"I knocked over my Monster during a ranked Apex session at 2AM. Half the keyboard stopped working and RGB was dead. Panic mode. MSI service center wanted RM 1,899 and 3 weeks. Alicia replaced the entire SteelSeries keyboard same-day for RM 899. Every key works perfectly and the per-key RGB is fire. She saved my streaming career!"

quality
5/5
speed
5/5
value
5/5
communication
5/5
Reviewed on 5 October 2024
Real Customer

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