CS-G01
Complex Repair
Featured Case
gaming-laptop→ASUS ROG Strix G15 (2021) - Ryzen 9 5900HX + RTX 3070

ASUS ROG Strix G15 Overheating - Thermal Repaste & Cleaning

Esports player's ROG Strix G15 thermal throttling during tournaments. CPU hitting 98°C, GPU 92°C. Complete thermal system overhaul with liquid metal application dropped temps by 28°C.

Penang, Malaysia
•
20 November 2024
Repair Cost
RM 399
0
Turnaround
Same day - 4 hours
Warranty
6 months thermal performance guarantee

The Transformation

Before & After Results

Before Repair

Severe thermal throttling during gaming. CPU temperature reaching 98°C, GPU 92°C causing FPS drops from 144fps to 60fps in Valorant. Fans running at 100% constantly. Laptop purchased 2 years ago, never serviced.

CPU thermal throttling at 98°C during competitive gaming

GPU hitting 92°C causing severe FPS drops (144fps → 60fps)

Fans screaming at 100% RPM constantly

Laptop too hot to touch near WASD keys

Performance degraded 40% compared to when new

After Repair

Complete thermal system overhaul: removed factory thermal paste, applied Thermal Grizzly Conductonaut liquid metal to CPU/GPU, replaced all 6 thermal pads with high-grade 12.8 W/mK pads, ultrasonic cleaning of heatsink and fans, repasted VRM with high-performance paste.

CPU temps dropped to 70°C under load (-28°C improvement)

GPU stabilized at 68°C (-24°C improvement)

Sustained 165fps in Valorant competitive matches

Fan noise reduced 60% - now whisper quiet at idle

Keyboard deck cool to touch even during 3-hour gaming sessions

Professional RepairPerfect Results

Repair Process

Step-by-Step Timeline

Step 1

Thermal Diagnostic & Baseline Testing

Ran Heaven Benchmark and Cinebench R23 while monitoring with HWiNFO64. Documented baseline: CPU 98°C, GPU 92°C, VRM 87°C. Fans at 5200 RPM (100%). FPS drops confirmed due to thermal throttling.

30 minutes
1
Step 2

Bottom Panel Removal

Removed 15 screws securing bottom panel. ROG Strix G15 has hidden clips near the hinge - carefully released them without cracking plastic. Revealed heavily dust-clogged heatsink fins.

15 minutes
2
Step 3

Heatsink Removal & Inspection

Removed 12 screws in correct sequence (outside-in to prevent warping). Lifted dual-fan cooling assembly. Found dried, cracked factory thermal paste and dust matted in heatsink fins like felt.

20 minutes
3
Step 4

Heatsink Deep Cleaning

Disassembled heatsink - separated fans and heatpipes. Ultrasonic cleaned heatsink fins in isopropyl alcohol to remove 2 years of dust and debris. Cleaned fans with compressed air and microfiber cloth.

45 minutes
4
Step 5

Old Thermal Material Removal

Removed dried thermal paste from CPU/GPU dies using ArctiClean solution. Removed 6 old thermal pads from VRAM and VRM chips. Cleaned all mating surfaces to mirror finish.

20 minutes
5
Step 6

Liquid Metal Application (CPU/GPU)

Applied Thermal Grizzly Conductonaut liquid metal to CPU and GPU dies. Used extremely thin layer - liquid metal is conductive so precision is critical. Protected surrounding components with kapton tape.

40 minutes
6
Step 7

Thermal Pad Replacement

Measured and cut Gelid GP-Extreme thermal pads (12.8 W/mK) for VRAM modules and VRM components. Original pads were 1.5mm and 2.0mm thickness - matched exactly to ensure proper contact pressure.

25 minutes
7
Step 8

Heatsink Reinstallation

Reinstalled cleaned heatsink assembly. Torqued screws in cross-pattern to ensure even mounting pressure. This prevents warping and ensures uniform contact across CPU/GPU dies.

15 minutes
8
Step 9

Post-Repair Testing & Validation

Ran same benchmark suite. NEW TEMPS: CPU 70°C, GPU 68°C, VRM 62°C. Fans at 3100 RPM (60%). Ran 3DMark Time Spy - score improved from 8,840 to 10,320 (+16.7% performance gain).

30 minutes
9
Step 10

Gaming Performance Verification

Customer tested Valorant competitive match - sustained 165fps with temps below 75°C. Previously throttling to 60fps. Customer extremely satisfied with keyboard deck now staying cool to touch.

20 minutes
Repair Completed Successfully
RT

Ryan Tan

Gaming Laptop Performance Specialist

6 years

Certifications

Liquid Metal Application Certified
Advanced Laptop Thermal Management
ASUS ROG Certified Technician

Specialties

Liquid Metal Application
Gaming Laptop Optimization
Thermal System Design

"Every repair I complete is done with the same care and precision I'd want for my own device. Your trust is my responsibility."

— Ryan Tan

DK

Darren Khoo

Penang, Malaysia

Verified
5.0 / 5.0

"I'm a semi-pro Valorant player and my ROG Strix started thermal throttling during tournaments. Dropping from 144fps to 60fps mid-round cost me matches. Ryan applied liquid metal and my temps dropped from 98°C to 70°C. Now I'm hitting stable 165fps and the laptop is whisper quiet. RM 399 for championship-level performance? Insane value."

quality
5/5
speed
5/5
value
5/5
communication
5/5
Reviewed on 20 November 2024
Real Customer

More Success Stories

Explore Similar Repairs

CS-001
MACBOOK

MacBook Pro 2020 M1 Logic Board Recovery After Coffee Spill

When Sarah's MacBook Pro stopped working after a coffee spill during a crucial client presentation, we performed a complete logic board cleaning and repair, recovering 100% functionality and all her data within 48 hours.

RM 850
•
48 hours
Read Story
CS-002
MACBOOK

Emergency Battery Replacement for Swollen MacBook Pro 2019

David's MacBook Pro 2019 had a dangerously swollen battery that was pushing up the trackpad. We performed an emergency same-day battery replacement with a genuine battery, preventing further damage and restoring full functionality.

RM 480
•
Same day (3 hours)
Read Story
CS-003
MACBOOK

MacBook Air M2 Cracked Screen Replacement - Student Saved RM 1,400

Engineering student Marcus dropped his brand-new MacBook Air M2, cracking the Retina display. We replaced it with a genuine display assembly for RM 1,280 - saving him RM 1,400 vs Apple's official RM 2,680 quote.

RM 1280
•
Same day (4 hours)
Read Story
View All Case Studies