EnterpriseServer SupportThat Never Sleeps
Mission-critical infrastructure deserves mission-critical support. 15-minute response times, proactive monitoring, and a team that treats your servers like their own.
Trusted by Malaysia's leading enterprises
Complete ServerManagement Suite
From physical hardware to cloud infrastructure, we provide end-to-end server support that keeps your business running smoothly.
Physical Server Support
Complete hardware maintenance, repair, and optimization for Dell, HP, Lenovo, and custom-built servers.
- Hardware diagnostics
- Component replacement
- Performance tuning
- Preventive maintenance
Cloud Server Management
Expert management of AWS, Azure, Google Cloud, and hybrid cloud infrastructure.
- Cloud migration
- Cost optimization
- Security hardening
- 24/7 monitoring
Database Administration
Professional DBA services for MySQL, PostgreSQL, SQL Server, MongoDB, and Oracle databases.
- Performance optimization
- Backup & recovery
- Replication setup
- Security audits
Network Infrastructure
Complete network design, implementation, and ongoing management for enterprise environments.
- Network design
- Firewall management
- VPN setup
- Traffic analysis
Security & Compliance
Enterprise-grade security solutions ensuring compliance with PDPA, ISO 27001, and industry standards.
- Vulnerability assessment
- Penetration testing
- Compliance audits
- Incident response
Disaster Recovery
Comprehensive backup and disaster recovery solutions to minimize downtime and data loss.
- Backup strategies
- DR planning
- Failover testing
- RTO/RPO optimization
Support Plans ThatScale With You
Transparent pricing with no hidden fees. Choose the plan that fits your infrastructure needs.
Essential
For small businesses with basic server needs
- Business hours support (9AM-6PM)
- 4-hour response time
- Monthly health checks
- Basic monitoring
- Email & phone support
- Up to 5 servers
Professional
For growing businesses requiring reliable uptime
- Extended hours (7AM-10PM)
- 2-hour response time
- Weekly health checks
- 24/7 monitoring
- Priority support queue
- Up to 15 servers
- Quarterly reviews
- Dedicated account manager
Enterprise
For mission-critical infrastructure
- 24/7/365 support
- 15-minute response SLA
- Continuous monitoring
- Proactive maintenance
- On-site engineer available
- Unlimited servers
- Monthly strategy sessions
- Custom integrations
- Guaranteed uptime SLA
SeamlessOnboarding Process
Infrastructure Assessment
Complete audit of your current server environment, identifying vulnerabilities and optimization opportunities.
Strategy & Planning
Custom support plan tailored to your business needs, SLAs, and growth objectives.
Implementation
Seamless onboarding with monitoring setup, documentation, and team training.
Ongoing Support
Proactive monitoring, maintenance, and rapid response to any issues.
Trusted byIT Leaders
“TechFix has been managing our servers for 3 years. Zero unplanned downtime. They're not just vendors, they're partners.”
“When our main database crashed at 2 AM, TechFix had us back online in 45 minutes. That's the kind of support you can't put a price on.”
“Their proactive approach caught a potential hardware failure before it happened. Saved us from what could have been a week of downtime.”
Ready to EliminateServer Headaches?
Get a free infrastructure assessment and discover how TechFix can transform your server management.
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